Technical Specialist (3rd Line Support) – Milton Keynes – NEW

Technical Specialist (3rd Line Support) – Milton Keynes – NEW

The Company:
Focus IT have the pleasure of working with this WELL established IT Solutions Company. Due to demand they are seeking a Technical Specialist to compliment their existing support division.

The Role:
As the Technical Specialist you will be involved in providing 3rd line support as well as advising customers on the use and configuration of the companies’ software product. This will involve managing the internal and hosted network environments, whilst planning and rolling out a disaster recovery plan.

As a technical specialist it is essential to have a wide range of skills, as a Microsoft house you need expert knowledge in Windows Server 2003 to 2008 R2, Exchange 2003 to 2010, SQL, IIS, SharePoint, Terminal Services, Virtualisation to name just a few of the key Microsoft Applications that you will need to demonstrate exceptional skill in. Just having knowledge of these systems in not enough as a technical specialist, you will need to demonstrate and have the ability to deploy and configure these systems in a variety of environments and diagnose complicated faults as they arise.

The Candidate:
The ideal candidate will come from an outsourced or IT service background, with impeccable customer service skills. You will be proficient in Windows Server 2003 to 2008 R2, Exchange 2003 to 2010, SQL, IIS, SharePoint, Terminal Services, and Virtualisation.

Key Skills:

• You will ideally have 3 years experience in a 3rd Line Support
• Expert Knowledge of Windows Server and MS Operating Systems
• Project Management skills and client facing exposure is a must

If you have the above skill sets and great exposure to client facing technical support then this is a great opportunity for you to work for this dynamic and rewarding organisation.

The Location:
The role is based in Milton Keynes, Buckinghamshire and is commutable from Northampton, Bedfordshire, Stevenage, Hertfordshire, Oxfordshire, Luton and North London.

This is an excellent opportunity to join this dynamic market leader. Please send CV’s to raj@focus-it-uk.com or alternatively call Raj Gohil on 0844 875 9375 for more information.

Salary: £30,000 – £35,000

Location: Milton Keynes, Buckinghamshire

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