2nd / 3rd Line Helpdesk Support Engineer – High Wycombe

2nd / 3rd Line Helpdesk Support Engineer – High Wycombe – NEW

The Company:
Focus IT are pleased to be working alongside this Managed IT Service Provider. My client provide IT solutions to the SME sector and involved in the latest technology including Virtualisation and Cloud Computing.

The Role:
Due to industry growth my client is now seeking a 2nd / 3rd Line Helpdesk Support Engineer to compliment the busy and dynamic Support Division. Working for a IT solutions provider you will work under pressure and will be dealing with various level tickets from proving full infrastructure support to general PC Break/Fix. You will deliver remote support services to our SMB and enterprise clients.

Key Skills Required

2nd / 3rd Line
Desktop & Server Support
Windows SBS, 2003, 2008
Active Directory
Exchange Server
Backup software such as Backup Exec or Veeam
Either VMware/Hyper-V environments
SQL Server

The Candidate:
Ideally the candidate would come from a Managed IT Service Provider / IT Solutions Company with strong Desktop and Server experience. You will have a minimum of 2 years commercial experience in a helpdesk/ Service Desk environment.

This is an excellent opportunity for a senior level helpdesk Engineer seeking to utilise your skill sets and build upon them within this rewarding and dynamic organisation.

The Location:
The role is based in High Wycombe and is commutable from Reading, Berkshire, Slough, Uxbridge, Hemel Hempstead and Oxford. Please forward your CV to raj@focus-it-uk.com or alternatively call 0844 8759375 for more information.
The Salary: £25,000 – £30,000 + great benefits

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