2nd Line Technical Support Engineer (Desktop/Server) – Surrey

2nd Line Technical Support Engineer (Desktop/Server) – Surrey

The Company:
Focus IT is pleased to be assisting this IT Technical Solutions specialist. My client has been in business for over 20 years and is growing from strength to strength. The offer services such as Virtualisation, Unified Communications and Network Infrastructure.

The Role:
Due to planned expansion my client is looking for two 2nd Line level Support Engineers to compliment the existing team. The role will require you to provide both remote and onsite 2nd Line support with both desktop and Server side issues. You will resolve incidents and service requests effectively and efficiently within the guidelines of the Service Level Agreement (SLA). You will be providing IT infrastructure support to various level businesses and be able to problem solving under pressure.

Key Skills:
MS office applications, and support software
Active Directory
Exchange Server
VM Ware / Hyper V
Either – 5 x MCP certifications / CCNA / MCITP /VCP

The Candidate:
The Ideal candidate will have around 1-2 years commercial experience in 2nd Line Support and be very familiar with MS operating systems, server & desktop support and exposure to virtualisation.

Ideally you will be qualified to either – 5 x MCP certifications / CCNA / MCITP /VCP
This is a great opportunity to join a continuously growing organisation that rewards and invests in their employers.

In return my client will offer you a salary between £23k – £27k (depending on experience) along with the following benefits: Holiday (starts at 22 days per annum increases with service to 28 days), Life Assurance Benefit, Excellent Learning Opportunity, and Pension Scheme.  Benefits package increases with service.

The Location:
The role is based in Leatherhead, Surrey and is commutable from Epsom, Croydon, Woking, Staines, Reigate and South London. Please forward your CV’s to amit@focus-it-uk.com or alternatively call 01908 661000 for more information.

Salary: £23,000 – £27,000 + Great Benefits

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