IT Support Engineer – Milton Keynes

IT Support Engineer – Milton Keynes – NEW

The company:
Focus IT Recruitment has the pleasure with assisting one of the world’s largest technology distributor and a leading technology sales, marketing and logistics company for the IT industry worldwide. My clients UK operations division has been set up for over 20 years and are still today growing from strength to strength.

The Role:
Due to planned expansion we are now seeking another IT Support Engineer to join and compliment the existing support team. The role requires you to be responsible for providing helpdesk cover and closure of logged IS Helpdesk calls in a timely, efficient and customer oriented manner. Ensure the availability of PC/network/hardware infrastructure, and effect the implementation of new systems as required by business or IS Global or European direction. Support the Client Services Desk (CSD) to ensure that incidents are resolved within the agreed Global service levels. Support the team to ensure that all incidents, moves, changes and new starter requests are completed within the agreed service levels.

Key Skills:
Desktop Support
Remote Support
PC Break/Fix
Microsoft Operating Systems
Active Directory
Server Support
PC Break/Fix
The role will entail working on a Helpdesk environment dealing with 1st/ 2nd level issues and occasionally visiting external customer sites if required.

The candidate:
We are seeking a well rounded IT Support Engineer who is willing to learn and progress within this rewarding and dynamic organisation.
The ideal candidate will have around 2 years commercial experience in 1st/2nd Line Support with exposure to desktop and remote support environments. You will understand windows technology and any exposure to server support would be highly beneficial towards your application.

The Location:
The role is based in Milton Keynes, Buckinghamshire and is commutable from Luton, Dunstable, Northampton, Bedford and Buckingham. Please forward your CVs to raj@focus-it-uk.com or alternatively call 01908 661000 for more information

Salary: £20,000 + Bonus + Excellent Company Benefits

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