2nd Line Support Engineer – (Night Shift / Home based)

2nd Line Support Engineer – (Night Shift / Home based) – NEW!

The Company

Once again Focus IT has the pleasure with working alongside this well-established IT Solutions Provider. My client has been going for 15 years and is industry recognised for their service level.

The Role

Due to industry growth and winning new business my client now requires Service Desk Engineer to complement their dynamic existing team. The role will require you to provide 2nd line support to Managed service client’s based in the UK and also abroad – to maintain and support from around 5 – 100 users in a Microsoft Windows 2008 / Exchange 2007 environment along with Small Business Server (SBS).

The role will cover working hours from 12am midnight until 8.30am morning. You will be responsible and on call point of contact for the smooth running of my clients and their clients IT infrastructure within this time. You will be required to also be the point of call for any twilight visits to the HQ in Milton Keynes so being locally based would be ideal.

The Candidate

You will be an experienced Helpdesk 1st/2nd Line Support Engineer with 2 or more year’s commercial experience, with excellent knowledge of Microsoft Operating Systems/ Windows Servers (Inc SBS). You are required to and have strong commercial knowledge of Windows Servers and Exchange Servers. Experience of Symantec Backup Exec & Symantec Anti-Virus or Citrix, Draytek, Blackberry would be an advantage. An MCSE/MCP qualification would be highly desirable and beneficial towards your application.

Please note the role will be home based and you will be provided with all the tools to carry out your role adequately.

This is an excellent opportunity for a Helpdesk Support Analyst seeking to utilise your experience within this rewarding organisation.

The Location

The role is home based however my clients headquarters are in Milton Keynes, Buckinghamshire and you will be required to be on call if any issues occur at the Milton Keynes HQ.

Please forward CV’s to raj.gohil@focus-it-uk.com or alternatively call 0844 875 9375 for more information.

Salary: £25,000 + £4,000 shift Allowance + Certification training + Great Benefits

Location: Milton Keynes

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