Vacancy – Milton Keynes, Buckinghamshire – IT Manager / 2nd – 3rd line Support Engineer

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0844 875 9375

IT Manager / 2nd – 3rd line Support Engineer – Milton Keynes – NEW!

The Company:
Focus IT has the pleasure with working alongside this very well established Specialist Envelopes and Packaging Company. My client is industry recognised and has a European presence.

The Role:
Due to planned new business growth my client is now seeking to expand there IT support team and therefore requires a skilled Support Engineer. The role requires you to support and maintain my client’s service desk within the UK and Europe. You will provide user desktop support and also maintain/support server issues.

You will be an “IT all rounder” with exposure to low level password resets to handling server support issues and PC/Break Fix.

Key Responsibilities:
 Ensuring continuous operation of internal networks, infrastructure and hosting system dependencies in line with company SLA’s
 Execute system level backup and recovery procedures
 Engage with other Business areas and provide 2nd and 3rd level technical support
 Working closely with 3rd parties to achieve strategic objectives

Duties involve maintenance and support of Microsoft Office Suites, Microsoft Windows Client (XP / 7) and printers.

You will provide 1st to 3rd Line support queries and therefore some UK and European travel may be (very occasionally) required.

The Candidate:
The ideal candidate for this role will have around 3 years+ commercial experience in IT Support and maybe used to running/managing an IT division. You must have experience with supporting Microsoft operating systems and server support. Any exposure to Active Directory or Exchange will be beneficial towards your application

This is an excellent opportunity for an experienced Support Engineer/IT Manager with exposure to MS technologies seeking to utilise your skill sets within this rewarding and dynamic organisation. You must have an excellent level of verbal communication skills to apply for this position

A MCP or ideally MCSE would be a great start for this role.

The Location:
The role is based in Milton Keynes, Buckinghamshire and is commutable from Northampton, Bedford, Hemel Hempstead, Watford, Hertfordshire and North London. Please forward your CV’s to or alternatively call 0844 8759375 for more information.

Location: Milton Keynes, Buckinghamshire

Salary: £28,000 – £30,000 + Great benefits

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Get In Touch
0844 875 9375