Software Support Analyst (Account Software/CRM) – Hertfordshire – NEW!
Focus IT has the pleasure with working alongside this very well established software consultancy. Our client is one of the leading suppliers of computer systems to distributors, wholesalers and merchants in the UK.
Due to continued planned expansion they are now looking to expand there current Technical division and requires another Software Support Analyst to join the existing team. The role requires you to have solid understanding of accounting software / CRM Systems and provide 1st/2nd line technical support over the phone.
Analysing and logging of system related faults (Bugs)
telephone support for CRM Systems and Account Software
Investigating on-going support issues
You be required to have exposure to providing Technical Software support on accounting software (or bespoke software support) and have a solid understanding of the processes entailed.
This is an excellent opportunity for a Software Support Analyst with preferably good accounting software or CRM Systems experience seeking a new challenge to utilise and build upon your skill sets within this rewarding and dynamic organisation.
There is great scope for you to progress within this role in many avenues including Software Trainer, Sales or development.
The role is based in Berkhamsted, Hertfordshire and is commutable from Watford, Aylesbury, Milton Keynes, Hemel Hempstead and North London.
Please forward your CV to firstname.lastname@example.org or alternatively call 0844 875 9375 for more information.
Salary: £23,000 – £25,000 + Great Benefits
Location: Berkhamsted, Hertfordshire