3rd  Line Support Engineer / Infrastructure Engineer – Truro Cornwall

Get In Touch
0844 875 9375

3rd  Line Support Engineer / Infrastructure Engineer – Truro Cornwall – NEW


The Company:

Focus IT has the pleasure with assisting this Technology Service Provider.  My Client is a well-established MSP and has been industry recognised for their service levels.


The Role:

My client’s rapidly expanding IT Services sector is looking for enthusiastic individuals with a passion to deliver IT solutions that make a difference to our valued customers. Due to industry growth we now have a requirement for a 3rd Level infrastructure Engineer.

Main Duties:

Working in the fast-paced IT Support and telecommunications industry you will need to be proactive and a fast learner. A technical background in IT is essential.


  • Survey and design IT solutions for new and existing Customers
  • Manage and lead the deployment of IT solutions
  • Provide remote & on-site support to customers
  • Resolve escalated tickets
  • Provide support and training to level 2 & 3 engineers
  • Proactively seek to improve personal IT knowledge and certifications


The Candidate:

The ideal candidate for this position will have at least 2-3  years’ experience in IT Support at  3rd level.

This is an excellent opportunity for a infrastructure Engineer to progress within this dynamic and rewarding organisation

Key Skills required for this role are as follows:

  • Windows Servers – Maintain / Troubleshoot / Install
  • Problem solving skills
  • Office 365 configuration and migration
  • Excellent network diagnostic knowledge (Cisco Routers / Switches)
  • Excellent server platform knowledge (Windows Servers 10 – 12 )
  • Knowledge of virtualization technologies (VMware / Hyper V)


In return my client is offering a great career path with a competitive salary and the following:

  • A highly competitive salary (depending on relevant qualifications & experience)
  • Paid overtime and TOIL
  • An outstanding fully funded training package
  • Company Pension
  • A calendar of staff events
  • A working environment that nurtures your skills, abilities and need to grow


The Location:

The Role is based in Truro, Cornwall. For more information please forward your CV to or alternatively call 0844 8759375.


The salary:  £25,000 – £30,000 + Great benefits

Opportunity to qualify with the companies sponsored training package in Microsoft MCSA/MCSE in the latest server platform.


Leave a Comment

Get In Touch
0844 875 9375