FOCUS IT

Application Support Developer – Thame

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0844 875 9375
info@focus-it-uk.com

Application Support Developer

 

Focus IT have the pleasure of working with this rapidly growing property technology company. A former Tech Track 100 company now listed on the London Stock Exchange.

 

They are currently seeking an Application Support Developer to complement their existing team.

 

The Role

Working within their infrastructure team, reporting to their lead engineer, the primary responsibility for this role is to ensure that in-house written and hosted web applications are functioning correctly and that problems are investigated & fixed promptly.

Day to day this involves responding to events detected by our monitoring and logging systems, dealing with escalated technical support issues reported by users, working proactively to fix repetitive issues, raising system performance issues with infrastructure or development, whilst working in partnership with their infrastructure and software engineers.

Another key aspect to the role is supporting integration. Their suite of web APIs allow third parties to integrate with their systems, which requires support both during the integration project and ongoing.

Good communication skills are essential to clearly communicate technical things to audiences of all levels; from end users with basic computer skills to developers at other companies working to integrate with their web services.

This role was established a number of years ago to support their sizable software development team by separating the concerns of new system development and maintenance & support.

This is a varied technical role which would suit a software engineer looking for a role which requires them to take responsibility for maintenance and support of web applications.  The role comes with a high degree of autonomy and would suit someone used to making their own priorities, setting themselves goals to find and fix bugs, improve progresses through implementing automation and improving their systems by submitting change requests.

Qualifications/experience

This position will require experience in developing or supporting web applications built using technologies such as: C# webforms, MVC, WCF web services, MSSQL.

 

Experience in a similar development support role would be beneficial.

Core skills:

  • Development experience with any of the following:
    • C#, webforms and MVC
    • WCF web services
    • Microsoft SQL Server
  • Problem solving and analytical skills to investigate and fix problems with systems or the data
  • Good communication skills are essential since you will be communicating daily with people with varying IT competency
  • Approachable and helpful personality

 

Useful skills:

  • Experience in a 3rdline support orientated role
  • Development experience with any of the following:
    • net
    • Classic ASP
  • Use of any of the following products:
    • Visual Studio, Tortoise SVN, Mantis Bug Tracker, JIRA

 

 

This is an Application Support Developer role and can also be known as a Support Developer and Development Support.

 

Please contact Amit Gohil for more information.

 

 

Salary: £40k – £50k

 

 

 

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Get In Touch
0844 875 9375
info@focus-it-uk.com